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Privacy Policy — Glidr Cab Driver

Last updated: September 2026 · Applies to drivers on the Glidr Cab Driver app

1. Introduction

This Privacy Policy explains how Glidr ("we", "us") collects, uses, shares and protects information about drivers who register and accept ride requests through the Glidr Cab Driver app.

2. Information We Collect

• Personal & KYC details: name, gender, date of birth, profile photo, Aadhaar number and Aadhaar verification result.
• Driving & vehicle documents: driving licence (front/back), vehicle registration number and vehicle registration verification.
• Bank & payout details: bank account or UPI ID used to receive earnings.
• Location data: your real-time location while online and during an active trip, used for trip matching, navigation and live tracking.
• Trip & earnings data: accepted/completed/cancelled trips, ride fares, ratings and payout history.
• Device & usage data: device identifiers, app version, crash logs and a notification token used to alert you to new ride requests.

3. Location Data

We collect your location while you are online in the app so we can match you with nearby ride requests, and continuously during an active trip so the customer can track the vehicle and we can verify the route. Location is not collected while you are offline. Continuous location access is required for the app's core functionality; you can go offline at any time to stop location sharing.

4. How We Use Your Information

• To verify your identity, driving licence and vehicle before approving your account.
• To match you with nearby ride requests and calculate fares and commission.
• To calculate and transfer earnings to your registered bank account or UPI ID.
• To generate performance dashboards (ratings, earnings, incentives) within the app.
• To provide driver support and investigate disputes, complaints or fraud.

5. How We Share Your Information

We share your name, vehicle details, live location and estimated arrival time with the customer once a ride is assigned. We share payout details with our payment processor to complete transfers. We do not sell your personal information, and we only disclose it to law enforcement or regulators when legally required to do so.

6. Data Security

We use industry-standard measures — encrypted connections, access controls and secure storage — to protect your KYC documents, location and financial information, including encryption of sensitive fields such as Aadhaar, bank and UPI details.

7. Data Retention

We retain your KYC, trip and earnings data for as long as your driver account is active, and for a limited period afterward where required for accounting, tax, safety or legal compliance.

8. Your Rights

You can access and update most of your profile information directly in the app. To request a copy of your data or account closure, contact us using the details below.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be notified in-app or by email, and the "Last updated" date above will reflect the latest revision.